Before You Switch Password Managers
Switching password managers feels stressful, but it's usually straightforward if you prepare. Based on the migration process used by thousands of password manager users, this page walks you through what to do before you start exporting anything.
- Prepare
- Export
- Import
- Verify
Your passwords don't disappear
When you export, you're making a copy. Your old manager keeps everything. You'll run both side by side until you're confident. There's no point of no return.
How Long This Takes
For most people with fewer than 200 passwords, the entire migration takes 30-60 minutes. Here's the breakdown:
- Preparation: 10-15 minutes (this page)
- Export: 5-10 minutes
- Import: 10-20 minutes
- Verification: 10-15 minutes
If you have more than 500 passwords, or share passwords with family or team members, expect this to take longer. That's normal.
What You'll Need Ready
Before starting, make sure you have:
- Access to your current password manager — You'll need to log in and export. If you've forgotten your master password, see troubleshooting.
- A decision about where you're going — If you haven't chosen yet, see choosing your next manager.
- 30-60 minutes of uninterrupted time — Don't start this during a busy workday.
- Access to your email — You may need to verify accounts or reset passwords.
Pre-Migration Checklist
Go through this list before you export anything:
-
Open your current manager and find the total count
Do this right now. Most managers show a total somewhere in settings or the main vault view. Write that number down — you'll use it to verify nothing was lost during import.
-
Write down your 5 most important accounts
Banking, email, healthcare, work systems. These are the ones you'll verify first after migration. Grab a piece of paper or open a note.
-
Check for shared items
If you share passwords with family or colleagues, migration may affect them. Coordinate first.
-
Review what's in your vault
Most managers store more than passwords: secure notes, payment cards, addresses. Make sure you know what's there.
-
Update any critical passwords first
If any important accounts have old or weak passwords, update them before migration. You'll import the current version.
What Can Go Wrong
Most migrations complete without issues, but here are the common problems:
Not everything exports
Some managers don't export secure notes, payment cards, or attachments. Check your current manager's export documentation.
Shared items may break
Shared passwords often don't migrate cleanly. The person who originally shared the item may need to re-share it.
Import creates duplicates
If you've used multiple managers before, you may have duplicate entries. You'll clean these up after import.
None of these are catastrophic. They're fixable. See common problems for solutions.
When to Stop and Get Help
Stop if any of these apply:
- You can't log into your current password manager at all
- Your current manager shows 0 passwords (data may be missing)
- You're being asked to pay to export (this is unusual—verify it's legitimate)
- You're migrating a team or business account and are unsure about admin permissions
If any of these apply, resolve them before proceeding. See troubleshooting or contact your manager's support.
Ready to Continue?
If you've gone through this checklist and have everything ready: